About Pre-Orders

A pre-order allows you to secure an item that is currently out of stock before it becomes available again.
We highly recommend this option for customers who want to guarantee they receive their desired items.

Estimated Delivery Time

Pre-order items require additional time for handcrafted production or restocking arrangements.

Typically, pre-orders are delivered within approximately 2 weeks from the time your order is confirmed.
*Note: While most of our items are carefully handcrafted one by one, some non-handmade items (such as ready-made goods) may also require the same lead time due to restocking procedures.
*Note: Deliveries to remote areas, including Okinawa and Hokkaido, may require a few additional days beyond the standard delivery schedule. We appreciate your understanding.

Cancellation Policy

To ensure prompt delivery, we begin the production and sourcing process immediately after an order is placed.
For this reason, we cannot accept cancellations for pre-order items once 6 hours have passed from the time of purchase. We sincerely appreciate your understanding and cooperation.